Privacy Policy


This data processing www. is operated as the responsible body by:

Joysys GmbH
Franz Pichler Straße 30
8160 Wheat

Person responsible at the time of data collection:

MMag. Thomas Hassler
Joysys GmbH
Franz Pichler Straße 30
8160 Weiz

Data protection officer/data security officer:

Joysys GmbH
Franz Pichler Straße 30
8160 Weiz
Telephone number data security officer: 0677 62870091

Contact for rights of data subjects:

Joysys GmbH
Franz Pichler Straße 30
8160 Weiz
Telephone number data security officer: 0677 62870091

Thank you for your interest in our website and our products. Joysys GmbH emphasizes the protection of your personal data. We treat the data entrusted to us as strictly confidential and handle it responsibly. Therefore we inform you, in accordance with the relevant data protection regulations.

I Collection and processing of personal data

Your personal data will be collected and processed by Joysys GmbH for the purpose of contract processing (purchase or service), including electronically generated and archived documents (such as correspondence) in these matters.

The following personal data will be processed for this purpose:

  • First name and surname
  • Date of Birth
  • Gender (by name)
  • Address
  • Email address
  • Telephone contact data

These data come from your entries in the registration or your order in our online shop.

We would like to point out that the data provided will also be used for the following further purposes:

  • Invoicing
  • Transport
  • Payment processing
  • Product warranty
  • Service and advice
II Data storage, data access and data security

The data are stored and retained in personal form until the termination of the business relationship or until the expiry of the guarantee, warranty, statute of limitations and statutory retention periods applicable to the customer; furthermore until the termination of any legal disputes for which the data are required as evidence.

Persons of Joysys GmbH who have access to the data and are involved in the handling and the process are:

The sales department (order reception)
The secretariat (invoicing, dispatch)
The Data Security Officer

The data is protected against unauthorized access by a role authorization concept, a data security concept and physical protection measures for the servers. The security measures are continuously revised in line with technological developments.

III Your rights

In accordance with the DSGVO, you are entitled to the rights and remedies listed below. To assert your rights and if you have any questions, please contact

Joysys GmbH
Franz Pichler Straße 30
8160 Weiz
Telephone number Data Security Officer: 0677 62870091

Right of access

Pursuant to Art. 15 DSGVO, Joysysys GmbH must provide information to any data subject who requests confirmation whether personal data relating to the person concerned will be processed. It may be necessary for you to prove your identity in a suitable form.

Correction and deletion

Pursuant to Art. 16 DSGVO, the person concerned has the right to demand the immediate correction of incorrect personal data concerning you or – taking into account the purposes of the data processing – the completion of incomplete personal data.

According to Art. 17 DSGVO there is a right to deletion (“right to be forgotten”) of the data.

Restriction of processing

Pursuant to Art. 18 DSGVO, the right exists to restrict the processing of all personal data collected, which may from now on only be processed with individual consent or for the assertion and enforcement of legal claims.

Data transferability

Pursuant to Art. 20 DSGVO, the right to data transfer exists, i.e. the right to demand the unhindered and unrestricted transfer of collected personal data to a third party.

Right of objection

Pursuant to Art. 21 (1) of the DSGVO, you have the right to object the processing of personal data relating to you which is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller (Art. 6 (1) (e) DSGVO) or which is necessary to safeguard the legitimate interests of the controller or of a third party (Art. 6 (1) (f) DSGVO) at any time. This also applies to profiling based on these provisions. The data controller no longer processes the personal data unless he/she can prove compelling grounds for processing worthy of protection which outweigh the interests, rights and freedoms of the person concerned, or the processing serves to assert, exercise or defend legal claims.

Pursuant to Art. 21 (2) and (3) DSGVO, every person has the right to object to data processing for the purpose of direct marketing with effect for the future.

Deadlines for Joysys GmbH

If you take measures to enforce your above rights under the DSGVO, Joysys GmbH must comment on the request or act in accordance with the request immediately, but no later than one month after receipt of your application.

Notification of legal remedies

The data protection authority is responsible for requests concerning violation of the right to information, violation of the right to confidentiality, rectification or cancellation. If you suspect that Joysys is at fault, you can lodge a complaint with the data protection authority.

IV Cookies

Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage. We use cookies to make our website user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognize your browser on your next visit. If you do not wish this, you can set up your browser so that it informs you when cookies are set and you only allow this in individual cases. If cookies are deactivated, the functionality of our website may be restricted. You can delete cookies that are already on your computer at any time. The procedure for this varies depending on your browser, please refer to your browser instructions (under “Help” in the browser menu).

V Changes to this Privacy Policy

The privacy policy may be changed or updated. We may notify you of any such changes to this Privacy Policy and update the document accordingly (“as of” in the Privacy Policy). Your continued use of our services constitutes your acceptance/acceptance of the revised Privacy Policy. However, if you do not agree to our Data Privacy Statement, you must stop using our services.

VI Contact

Should you have any questions about our data protection declarations or wish to make use of your right to data protection, you can contact us using the following contact details:

Joysys GmbH
Data Security Officer
Franz Pichler Straße 30
A-8160 Weiz
+43 (0) 3172 441110

Last modified: May 2018